Contents About this report 4 CEO statement 5 Ownership 6 CSR approach 8 Value chain 10 Corporate governance 12 Energy & environment 16 Products 18 Employees 20 Partnering for the future 22 Independent auditor’s assurance report 24 Reporting practice 26 Data summary 27 GRI content index – Disclosures 28 GRI content index – Material topics 30 Legal requirements 35 As travel restrictions caused by Covid-19 prevented us from physical customer visits, we have invested heavily in digital tools, so that we have been able to continue supporting our customers through video conferences. 2
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